Now Hiring - Automotive Service BDC in Waukesha, WI

We are seeking a Automotive Service BDC person to join our team! Griffin Ford Service Department is busier than ever and in immediate need to fill this position!

Business Development Center Representative Benefits:

• Competitive Pay
• Paid Vacation & Holidays
• 401k Savings Plan
• Full Medical Insurance, including Dental
• Life Insurance
• Pleasant Work Environment

Business Development Center Representative Responsibilities:

• Handle inbound/out bound phone calls and emails to dealership Service Customers
• Schedule Service Appointments online
• Maintain a high level of Customer Service
• Sell maintenance and repair services over the phone to interested Customers
• Communicate well with fellow Service Department staff members to ensure Customer Satisfaction
• Follow up with Customers regarding their satisfaction after their visit or about missed appointments
• Learn the basics of vehicle maintenance needs
• Make comprehensive notes in the CRM system regarding work
• Efficiently manage time
• Maintain an organized and efficient work space

Business Development Center Representative Qualifications:

• Must be extremely comfortable and friendly on the phone
• Able to work in a fast-paced environment
• Proficient on the computer
• Positive (team-centered) attitude
• Goal-oriented

Job Type: Full-time

Pay: $14.00 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Retirement plan

Schedule:

• 8 hour shift
• No weekends
• Overtime

Ability to commute/relocate:

• Waukesha, WI 53186: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)

Work Location: In person